Licensing Flexibility

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Alibre wanted a solution that they could rely on when integrated with their systems such as Salesforce, and that could empower them to use a variety of licensing options on top of the regular ones they would use, including floating licenses, licensing on networks, and offline.

  • Had used home grown licensing and Flexera
  • Wanted to modernize
  • Needed licensing that they could drive from Salesforce

Case Study

Alibre was born in the late 90s and produces 3D CAD Software for use in mechanical design. Ahead of its time and forward thinking, Alibre was looking at design from the perspective of teams collaborating online on projects and went on to develop leading parametric 3D CAD solutions for product design. Alibre has a full set of tools for 3D design, sheet metal modeling, creating assemblies, and 2D drawings.

Alibre’s design software (Alibre Design) is used for manufacturing processes, as well as for the exciting world of 3D Printers, CNC machining, and their output.

The company for a long time used its own home developed licensing system, before moving to Flexera, but in recent years they were looking to modernize and ultimately made the switch to Zentitle by Nalpeiron, a true cloud-based licensing solution.

Zentitle has since been adopted by the company across all its product lines.

After using home grown licensing and then Flexera, we searched for a new licensing system and after talking with several possible vendors we decided we liked what we saw from Nalpeiron.

- Jonathan Pace, COO, Alibre
The way we have integrated with Zentitle makes our licensing work much smoother than how it did with our previous vendor. Everything is integrated with Salesforce, initiated by our sales reps and ecommerce, automatically dealing with issuing of license codes and the specific entitlements required, creation of Salesforce assets, and sending out everything that’s needed to our customers.

- Jonathan Pace, COO, Alibre

Alibre’s wide customer base ranges from single seat individual users of their consumer product, to small/medium sized businesses and government organizations for their professional products. At the consumer level, design is done with Alibre software and ‘right there and then’ output to the customer’s 3D Printer, but for business users the CAD files are often sent to rapid prototyping companies or machine shops for CNC based manufacturing.

With many 3D CAD solutions moving to the subscription style of licensing, Alibre serves their customers with node-locked perpetual style licenses that they rely on Zentitle to uphold. All this in a world of changing environments, such as with the rapid rise of VMs that are now even being adopted by many tech savvy consumers.

We wanted a system where we could use a variety of licensing options, something that supported floating licenses, networks, and offline scenarios too. Zentitle gives us all that and more, in ways that make sense to us as a business.

- Jonathan Pace, COO, Alibre

Having had a lot of issues with previous licensing and licensing vendors, including downtime and customer support tickets, Alibre had become disillusioned with the state of play as it was. Needing to put an end to support tickets from licensing issues, Alibre chose Nalpeiron.

It’s definitely been great moving to Nalpeiron, it works really well and we’ve been really happy. Our support burden due to licensing has dropped away and things work smoothly.

- Jonathan Pace, COO, Alibre
Making it easy for customers to manage their own licensing is a key benefit of choosing Nalpeiron. Using our license utility page, we’ve integrated so that customers can view what they own and perform license related tasks.

- Jonathan Pace, COO, Alibre

Alibre tracks the trials of their software with Zentitle, so that they can see who is engaging with them, allowing them to focus their attention and bandwidth. When someone launches their software they can see this has happened within Salesforce.

With more leads coming in than their sales team can manage, this insight into which people are engaging with their Trial make it possible for sales to be effective, as well as creating great relationships with those people trying their software out.

We looked at the underlying technology, the backend, how Zentitle all tied together and we had a better feeling about Nalpeiron than its competition. The team was another factor, the migration across to Zentitle was easier with Nalpeiron, who helped us get this done.

- Jonathan Pace, COO, Alibre
Nalpeiron were very responsive when we initially engaged with them and have continued to be, it’s a really good partnership.

- Jonathan Pace, COO, Alibre

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"I have used Zentitle for about 10 years and it is definitely the best licensing I have worked with in my support career.

I have worked with around 10 different licensing platforms and used many others with the products I purchased.

None have been as reliable, easy to use and implement for support and customers alike."

"Fantastic flexibility is key in how we license our software and features in order to provide a smooth experience for our end users.

Zentitle delivered on this and more. Enough tools to provide us with what we need to integrate with our existing business systems.

EUP is easy to set up giving our users more control over managing and distributing our licenses."

"Zentitle overall does a great job in getting a license solution to customers. The tool has plenty of features to match business requirements.

Maintaining an in-house solution would be expensive and time consuming.

Zentitle provides a service where you do not need to worry about this and focus on your business."

1000s of software companies have used Zentitle to launch new software products faster and control their entitlements easily, many going from startup to IPO on our cloud software license management solutions

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