Zentitle FAQ

Zentitle is the #1 Platform for SaaS, Software, Hardware and IoT companies to monetize their products and manage their customers. These frequently asked questions and their answers cover many topics that are front of mind for companies looking into adopting Zentitle.

If you are an existing customer, looking to switch from an older version of Zentitle to Zentitle2, scroll down to the FAQs for existing customers.

New to Zentitle?

Here are the answers to questions we hear from companies looking into using Zentitle

What is Zentitle, and how can it benefit my software business?
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Zentitle is a Software Licensing and Entitlement Management platform designed to help software vendors protect, manage, and monetize their software products effectively. It offers various tools and features to streamline licensing, entitlements, and subscription management while ensuring security and flexibility.

Can Zentitle support both on-premises and cloud-based licensing models?
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Yes, Zentitle is designed to support both on-premises and cloud-based licensing models. Whether you prefer traditional software installations or modern SaaS delivery, Zentitle can accommodate your licensing needs.

Can I integrate Zentitle with my existing e-commerce or CRM systems?
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Yes, Zentitle offers robust OpenAPI-based APIs to facilitate easy integration with various e-commerce platforms, CRM systems, and other third-party tools. This allows you to synchronize customer data, manage subscriptions, and automate license provisioning efficiently.

Does Zentitle support different licensing models, such as subscription-based or perpetual licenses?
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Zentitle supports a wide range of licensing models, including subscription-based, perpetual, and usage-based licensing. You can tailor your licensing strategy to meet your business requirements.

How does Zentitle handle customer entitlements and access control?
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Zentitle provides powerful entitlement management features, allowing you to define, control, and monitor customer access to specific features or modules within your software. This enables you to offer flexible licensing options to your customers.

Can I customize the user interface for my customers' licensing experience?
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Yes, Zentitle offers customization options for the end-user portal and customer-facing interfaces. You can brand and tailor the user experience to match your company's look and feel.

Is Zentitle scalable for both small startups and large enterprises?
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Absolutely! Zentitle's architecture is designed for scalability. It can support software vendors of all sizes, from startups with a few customers to enterprises with millions of users. It grows with your business.

What kind of customer support and resources does Zentitle offer?
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Zentitle provides comprehensive customer support, including documentation, tutorials, and a responsive support team. We're committed to helping you make the most of our platform and resolve any issues you may encounter.

What is the pricing structure for Zentitle?
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Zentitle offers flexible pricing options tailored to your specific needs. Contact our sales team to discuss pricing details and find the best plan for your software business.

Is there a trial or demo available for Zentitle?
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Yes, we'll work with you on a Proof of Concept project that will give you hands-on experience with Zentitle2 and set you up for rapid rollout of your production environment.

How do I get started with Zentitle?
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To get started with Zentitle, simply contact our sales team, and we'll guide you through the onboarding process, helping you set up and configure the platform to meet your software licensing needs.If you have any additional questions or need further assistance, please don't hesitate to reach out to our dedicated support team.

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Existing customers of Zentitle V10

Questions answered that you might be thinking

What is the compatibility between Zentitle V10 and Zentitle2?
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Zentitle2's data model is a full superset of V10's - so all the aspects of V10's entitlement model are fully supported within Z2, including boolean features, application agility fields (called 'Attributes' in Z2) and Advanced Features such as Element Pools, Consumption Tokens and Floating Features.

How do I migrate my V10-based application over to Zentitle2?
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We can easily import your V10 license code and definitions over into a Zentitle2 account, making it easy for you and your customers to migrate from V10 over to Z2.

Can I use V10 and Zentitle2 at the same time?
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Yes - in fact we see this as a common scenario where a vendor wants to continue to support licensing operations against prior versions of their software using V10, but having customers of their new products and versions activate under Z2.

Do you have professional services to help us migrate our customers over to Z2?
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Yes! We now have a full set of professional services to augment your team and address your needs. Please reach out to your account manager to discuss your migration project. We always look to minimize the impact of changing licensing approaches so that the process is as painless as possible.

What is Zentitle2's pricing compared to V10?
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Zentitle2's pricing is comparable to the pricing for V10. Please contact your account manager to discuss the details of your specific account and objectives.

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Working hand-in-hand with the fastest growing software companies and $1Bn tech giants

"I have used Zentitle for about 10 years and it is definitely the best licensing I have worked with in my support career.

I have worked with around 10 different licensing platforms and used many others with the products I purchased.

None have been as reliable, easy to use and implement for support and customers alike."

Kelly Bishop

Technical Support

"Fantastic flexibility is key in how we license our software and features in order to provide a smooth experience for our end users.

Zentitle delivered on this and more. Enough tools to provide us with what we need to integrate with our existing business systems.

EUP is easy to set up giving our users more control over managing and distributing our licenses."

Mark Senior

Sales Director

"Zentitle overall does a great job in getting a license solution to customers. The tool has plenty of features to match business requirements.

Maintaining an in-house solution would be expensive and time consuming.

Zentitle provides a service where you do not need to worry about this and focus on your business."

Chris Ang

CEO

Zentitle - the Enterprise-Class Software Monetization Platform

18 Years+

Track Record

$1B+

Revenues Protected

300M+

Transactions / Month

99.9%+

Uptime SLA for 10 Years+

Zentitle supports 100M's users 24x7x365 for the world's leading SaaS, Software and IoT companies

Security of software licensing, we combine best practices to keep your software safe.

Your long-term partner for software business growth

Zentitle meets the standards for scale, security and operational excellence demanded by enterprise-class software companies

From startup to $1Bn in ARR partnering with Nalpeiron

Partner for 8 years

From startup to VC funding to IPO for millions of users, all on Zentitle

Partner for 14 years

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